Data protection

TheURL HOLZ ASSLING GmbH, THEURL HOLZ STEINFELD GmbH and THEURL HOLDING GmbH attach great importance to the protection of your data. The three companies listed are referred to on the website as THEURL Austrian Premium Timber. In order to fully inform you about the use of personal data, we ask you to take note of the following data protection information.


1. personal data

Personal data that you transmit electronically on this website, such as name, email address, address or other personal details, will only be used by us for the purpose stated in each case, stored securely, not passed on to third parties and only stored until the request has been successfully processed.


2. cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.

We use cookies to make our website more user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If you deactivate cookies, the functionality of our website may be restricted.


3. integration of third-party services and content

It may happen that third-party content, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are integrated into this website. This always presupposes that the providers of this content (hereinafter referred to as “third-party providers”) recognise the IP address of the user. This is because without the IP address, they would not be able to send the content to the respective user’s browser. The IP address is therefore required to display this content. We endeavour to only use content whose respective providers only use the IP address to deliver the content. However, we have no influence on whether the third-party providers store the IP address, e.g. for statistical purposes. Insofar as we are aware of this, we will inform users accordingly.


4. privacy policy for the use of Matomo

This website uses Matomo Analytics. To improve our online offering, we occasionally analyse how the site is used. To do this, we compile visitor statistics using the Matomo application. This application causes two identification numbers (HTTP cookies) to be stored in your browser in order to distinguish between different users. In this context, your IP address is included in the analysis, but immediately shortened so that it can no longer be assigned to you.
If you do not agree to your page views being included in the statistics, you have several options:

You can delete HTTP cookies in your browser.

In many modern browsers, you can set your browser to signal to the site operators that you do not wish to be included in such statistics (so-called “do-not-track”). We adhere to this specification.

Finally, you can also make specific settings for our website so that your usage is not included. For this purpose, Matomo will store a two-year opt-out cookie (“matomo_ignore”) to stop the collection.

You can decide here whether a unique web analysis cookie may be stored in your browser to enable the operator of the website to collect and analyse various statistical data.
If you wish to opt out, click the following link to place the Matomo deactivation cookie in your browser.
Your visit to this website is currently recorded by Matomo web analytics.


5. privacy policy for the use of Facebook

Plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our website. You can recognise the Facebook plugins by the Facebook logo or the “Like” button on our website. You can find an overview of the Facebook plugins here: developers.facebook.com/docs/plugins/. When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in Facebook’s privacy policy at www.facebook.com/policy.php. If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.


6. privacy policy for the use of Instagram

Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram. Further information on this can be found in Instagram’s privacy policy: instagram.com/about/legal/privacy/
If you do not want Instagram to be able to associate your visit to our pages with your Instagram user account, please log out of your Instagram user account.


7. privacy policy for the use of YouTube

Functions of the YouTube service are implemented on our website. These functions are offered by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. The embedded videos place cookies on the user’s computer when the website is accessed. If you have deactivated the setting of cookies for the Google advertising programme, you will not have to expect any such cookies when accessing YouTube videos. However, YouTube also stores non-personalised usage information in other cookies. If you want to prevent this, you must block it in your browser.


8. Use of links

The websites of THEURL Austrian Premium Timber contain links to websites that are not operated by us and over whose security and content we have no influence. The data protection provisions of THEURL do not apply to these websites, but rather the data protection provisions of the respective operator of the website


9. privacy policy for the newsletter

If you would like to receive one of the newsletters offered on the website, we require a valid e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided or that the owner agrees to receive the newsletter. No further data is collected. The data will also not be passed on to third parties.

We use “dialog-Mail”, software from the Austrian company dialog-Mail eMarketing Systems GmbH, based in Nussgasse 31, 3434 Wilfersdorf, to create and send our e-mailings. We also use it to analyse openings, reading times and clicks so that we can adapt our information offering to the needs of our readers and provide them with targeted information.

We do not analyse IP addresses. All data is processed by dialog-Mail in a high-security data centre in Vienna. You can unsubscribe from the mail service (e.g. the newsletter) at any time and without giving reasons by clicking on the corresponding “unsubscribe” link in each e-mail or by simply sending us an e-mail to this effect (newsletter@theurl-holz.at). If you wish to change or correct your data, you can also use the corresponding link in each e-mail or contact us by e-mail. Once you have cancelled your subscription, your e-mail address will be deleted from our newsletter mailing list immediately.


10. credit check

If THEURL makes advance payments, it reserves the right to carry out a credit check to safeguard legitimate interests and for the purpose of creditor protection. Personal data may be transmitted to credit agencies or credit institutions, etc. for this purpose. Data processing is carried out in accordance with the General Data Protection Regulation (GDPR) and is explained in more detail in THEURL’s privacy policy (http://www.theurl-holz.at/service/datenschutz/). The customer can object to the processing at any time, provided there are no compelling reasons to the contrary.


11. data protection provision

We collect the personal data of customers required for business transactions exclusively on the basis of the statutory provisions (GDPR, Telecommunications Act [TKG]). Customers can find all the necessary information on data processing in THEURL’s privacy policy at http://www.theurl-holz.at/service/datenschutz/.

10.2 For questions regarding the collection, processing or use of personal data, for information, correction, blocking or deletion of data as well as revocation of consents granted, customers can contact the following contact details: datenschutz@theurl-holz.at or +43 4855 8411-0.


12. § 8 DATA PROTECTION

Privacy policy for the purchase/sale of our products and services
The customer agrees that the data provided, in particular the personal data of the contact person, may be processed regularly, including electronically, for the purposes of processing the business relationship and internal company presentation. If we make advance payments, we reserve the right to carry out a credit check on the basis of mathematical-statistical procedures in order to protect our legitimate interests. We transmit the personal data required for a credit check to the following service providers: Fachverband der Holzindustrie Österreichs – Schwarzenbergplatz 4 – 1037 Vienna and KSV1870 Information GmbH – Wagenseilgasse 7 – A-1120 Vienna.

If a legal dispute arises during a business transaction, the data required for appropriate legal prosecution will be transmitted to legal representatives and courts. If the goods are transported by a logistics partner, we will pass on the name of the recipient and the delivery address to our logistics partner in the course of processing the contract. In certain cases, if requested by you, we will also pass on the telephone number to our logistics partner for queries. When selling PEFC-certified goods, we do not pass on your data, but only the region from which the wood originates. We reserve the right to adapt this privacy policy to technical and legal requirements at any time.

If the customer is a natural person, they have the right to request information about which data THEURL has collected about them at any time. If the data collected is or becomes incorrect, the customer may request that the data be corrected. If the legal requirements are met, the customer also has the right to erasure (Art. 17 GDPR), to restriction of processing (Art. 18 f GDPR) and to data portability (Art. 20 GDPR). Customers can find a German version of the GDPR for their information at the following link:
http://eur-lex.europa.eu/legal-content/DE/TXT/PDF/?uri=CELEX:32016R0679&from=DE

If customers have any questions about the processing of data, they can contact THEURL at the following address: datenschutz@theurl-holz.at or +43 4855 8411-0. Customers can also find more detailed information in THEURL’s privacy policy, available at http://www.theurl-holz.at/service/datenschutz/.

If the customer is of the opinion that THEURL is violating legal provisions when processing their personal data, they are free to lodge a complaint with the Austrian Data Protection Authority or the national supervisory authority of their country of residence.


13 Loading and transport conditions THA and THS

THEURL refers the carrier to its data protection declaration, available at http://www.theurl-holz.at/service/datenschutz/.


14. general terms and conditions for log contracts

The supplier agrees that the data provided within the scope of the business relationship may be processed regularly, including electronically, for the purpose of processing the contractual relationship and internal company presentation.
If the goods are collected by a logistics partner, the name of the supplier and the collection point will be disclosed to this partner; in certain cases and on request, the telephone number will also be passed on for queries. If the purchased wood is resold unprocessed or processed, only the region from which the wood originates is stated. In certain cases, in particular for the purpose of subsidy processing/settlement, the data from the measurement logs are passed on to the responsible forestry authorities/bodies.
If you have any questions about data protection, processing, your rights, objections or complaints, please contact our data protection officer: datenschutz@theurl-holz.at or +43 4855 8411-0. Suppliers can also find more detailed information in THEURL’s privacy policy, available at https://www.theurl-holz.at/service/datenschutz. In addition, in the event of violations of legal provisions, you have the right to lodge a complaint with the supervisory authority: Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, email: dsb@dsb.gv.at.